PRIVACY POLICY

Harbor Union LLC ("Harbor Union LLC," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when using our website. This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.

By accessing or using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, contact us, or otherwise interact with our services, we may collect certain information, including:

  • Name and contact information, such as your email address, phone number, and mailing address.
  • Billing and shipping information necessary to process and deliver orders.
  • Order details, including products purchased, order history, and transaction-related information.
  • Information you provide when contacting customer support or submitting an enquiry.
  • Website usage information, such as IP address, browser type, device information, pages visited, and general interaction with our website.
  • Information collected through cookies and similar technologies.

We only request information that is reasonably necessary to provide our products and operate our website.

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • To process and fulfill orders.
  • To arrange shipping and delivery.
  • To communicate with you about your orders, enquiries, or requests.
  • To provide customer service and respond to support requests.
  • To process payments through our payment service providers.
  • To maintain, operate, and improve our website and services.
  • To help protect our website against fraud, unauthorized access, and other security risks.
  • To comply with applicable legal and regulatory requirements.
  • To send service-related communications and, where permitted by law, other communications you may choose to receive.

We do not use your personal information for purposes unrelated to our business operations without a lawful basis or, where required, your consent.

3. Payment Information

Payments made through our website may be processed by third-party payment service providers. Depending on the payment method you select, payment information may be collected and processed directly by the applicable payment provider.

Harbor Union LLC does not need to retain complete payment card details when those details are securely processed by our payment providers. Payment providers may process your information in accordance with their own privacy policies and terms.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand website usage, and improve the online shopping experience.

Some cookies may be provided by third-party service providers that assist us with website functionality, analytics, security, or other business operations.

You may be able to manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website functions.

5. How We Share Information

We may share personal information with service providers and other third parties when reasonably necessary to operate our business and provide services to you. These parties may include:

  • Payment processors.
  • Shipping and delivery providers.
  • Website hosting and technical service providers.
  • Analytics and website support providers.
  • Customer service and communication providers.
  • Professional advisers, where necessary.
  • Government authorities or other parties when required by applicable law.

We do not sell your personal information as part of our ordinary business operations.

Third parties that receive information from us may use it only as necessary to provide their services or fulfill applicable legal obligations.

6. Data Security

We take reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.

When personal information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

8. Your Choices

Depending on applicable law, you may have certain rights regarding your personal information, which may include the right to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of personal information, subject to applicable legal exceptions.
  • Ask questions about how your personal information is collected or used.
  • Opt out of certain marketing communications.

To exercise an applicable privacy right or submit a privacy-related request, please contact us using the information provided below. We may need to verify your identity before completing certain requests.

9. Children's Privacy

Our website is intended for a general audience and is not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to address the situation.

10. Third-Party Websites

Our website may contain links to third-party websites or services. These third-party websites operate independently and may have their own privacy policies and practices.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functions, legal requirements, or privacy practices.

When changes are made, the updated version will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically.