Harbor Union LLC (“Harbor Union,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting or making a purchase through our website.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you browse our website, place an order, contact us, or otherwise interact with our services.

1. Information We Collect

Depending on how you interact with our website, we may collect the following categories of information:

Information You Provide

When you place an order, create an account, contact us, or submit information through our website, we may collect:

  • Full name
  • Billing and shipping address
  • Email address
  • Telephone number
  • Payment and transaction information
  • Order details and purchase history
  • Information you provide when contacting customer service
  • Other information you voluntarily submit to us

We do not intentionally collect sensitive personal information unless it is necessary to provide a requested service or fulfill a transaction.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Website pages viewed
  • Referring and exit pages
  • Date and time of website visits
  • General website usage and interaction information

This information helps us understand how visitors use our website and improve its functionality, security, and performance.

2. How We Use Personal Information

Harbor Union LLC may use personal information for legitimate business purposes, including to:

  • Process and fulfill orders
  • Process payments and transactions
  • Arrange delivery and provide order updates
  • Provide customer service and respond to inquiries
  • Maintain and manage customer accounts
  • Improve our website, products, and services
  • Personalize website content and shopping experiences
  • Detect, investigate, and prevent fraud or unauthorized activity
  • Maintain website security and operational integrity
  • Comply with applicable legal and regulatory requirements
  • Send service-related communications
  • Send marketing communications where permitted by applicable law and based on your preferences

We do not use personal information for purposes that are materially different from those described in this Privacy Policy without providing appropriate notice when required by law.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functions, remember preferences, analyze website traffic, and improve the overall shopping experience.

Essential cookies may be used to operate the website, maintain shopping carts, process transactions, and provide requested services.

Where required by applicable law, non-essential cookies and similar technologies will be used only after obtaining the appropriate consent. You may also be able to manage cookie preferences through your browser or our website’s cookie settings.

Disabling certain cookies may affect the functionality or availability of some website features.

4. Payment Information

Payments made through our website may be processed by third-party payment service providers. These providers may collect and process payment information according to their own privacy policies and security practices.

Harbor Union LLC generally does not directly store complete payment card numbers on its own systems when payment processing is handled by a third-party payment processor.

5. How We Share Personal Information

We may disclose personal information to service providers and other third parties when reasonably necessary to operate our business and provide requested services.

These parties may include:

  • Payment processors
  • Shipping and delivery providers
  • Website hosting and technology providers
  • Customer service and communication providers
  • Analytics and website performance providers
  • Fraud prevention and security providers
  • Professional advisers and service providers
  • Government authorities or law enforcement when required by law

Service providers are expected to use personal information only for the purposes for which it was provided or as otherwise permitted by applicable law.

We do not sell personal information in exchange for monetary consideration.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of personal information.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business and transaction records, resolve disputes, prevent fraud, comply with legal obligations, and enforce our agreements.

When personal information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable laws and our business practices.

8. Your Privacy Rights

Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information.

These rights may include the right to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate personal information
  • Request deletion of personal information, subject to applicable exceptions
  • Request information about how personal information is collected and used
  • Opt out of certain marketing communications
  • Exercise applicable rights concerning the sale or sharing of personal information
  • Appeal certain privacy-related decisions where applicable

We will not discriminate against you for exercising privacy rights available to you under applicable law.

9. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

Subject to applicable exceptions and verification requirements, California residents may have the right to:

  • Know what categories of personal information we collect, use, or disclose
  • Request access to specific pieces of personal information
  • Request correction of inaccurate personal information
  • Request deletion of personal information
  • Opt out of the sale or sharing of personal information
  • Limit certain uses or disclosures of sensitive personal information where applicable
  • Not be discriminated against for exercising applicable privacy rights

Do Not Sell or Share My Personal Information

Harbor Union LLC does not sell personal information for monetary consideration. If our practices are considered a “sale” or “sharing” under applicable California law, you may exercise your applicable opt-out rights by contacting us using the information provided below.

To submit a California privacy request, please contact:

Email: solis@harborunionllc.com

We may need to verify your identity before completing certain requests in order to protect your personal information and prevent unauthorized access.

10. Marketing Communications

If you choose to receive promotional emails or other marketing communications from us, you may unsubscribe at any time by following the unsubscribe instructions included in the communication.

Even if you opt out of marketing communications, we may still send transactional or service-related communications, such as order confirmations, shipping updates, account notices, and responses to customer inquiries.

11. Third-Party Websites

Our website may contain links to third-party websites, services, or applications. These third parties may have their own privacy policies and practices.

Harbor Union LLC is not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of third-party services before providing them with personal information.

12. Children’s Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, legal requirements, or privacy practices.

When we make changes, we will update the effective date at the top of this Privacy Policy. We encourage you to review this page periodically to remain informed about how we handle personal information.